The Alder Centre

Bereavement Care Services

Bereavement Support

The Bereavement Care Service team provides an immediate response for families, parents and siblings who may be affected by the death of a child at Alder Hey. We offer continued support for as long as you may need with practical and emotional guidance.

We work to provide practical and emotional support to families at an extremely distressing time; we empower families to make their own choices whilst remaining sensitive to their individual needs and their individual situation immediately after the child has died.

The team is a support network for staff and families and is always available: 24 hours a day, seven days a week. The team will assist and support staff caring for families of children who die in the community. Outside normal working hours the team will aim to attend the hospital within an hour following a child's death.

Other ways the team support families

  • Practical and emotional support when a child's family comes to Alder Hey for a post-mortem
  • Liaising with the Coroners Officers, registrars, police, funeral directors or safeguarding team
  • Preparing paperwork and supporting a family when they take their child to their appointed funeral director or hospice
  • Arrange visits and support families during visits to the bereavement suites
  • Complete mementos

We're building a new Alder Centre

The Alder Centre is temporarily based at the old Alder Hey hospital but we are delighted that plans are underway to build a brand new facility.

You can see the plans in the video above. The new 310m2 facility will include therapy rooms, some flexible recreational space and a number of holistic rooms with every room having a view and access to communal gardens.

A large central space easily accessible on entry will support the service in offering more of an open access approach to bereaved families to drop-in for support. It will sit within Alder Hey’s evolving health campus and will create the perfect facility to provide a whole host of new and varied therapeutic services to bereaved families and hospital staff.


Contact us on 0151 252 5391

We are available on weekdays 9am to 5pm (4.30pm on Fridays).

Find us

The Alder Centre has temporarily moved to the old Alder Hey hospital and is easily accessible from Alder Road. Our postal address is:

The Alder Centre
Alder Hey Children's Hospital
Eaton Road
L12 2AP 

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